Time Planet Sdn Bhd Refund Policy
At Time Planet Sdn Bhd, we are committed to ensuring your satisfaction with our products. If you encounter any issues with your purchase, please review our exchange policy outlined below.
1. Faulty Products
If you receive a product that is faulty or significantly different from the description, please follow these steps:
- Email us at firstname.lastname@example.org within 7 days of receiving the product.
- Include your order number and a detailed description of the issue.
- Our team will guide you through the next steps for an exchange.
Please note that refunds or exchanges due to a change of mind are not permitted.